Ransoms Tea Rooms
St. Martin, Jersey
Ransoms Tearooms & Restaurant, located at Ransoms Garden Centre, is a local place where you can have breakfast, brunch, lunch and tea in a buzzing and friendly atmosphere. La Grande Route de Faldouet, St Martin JE3 6UD
Food and drinks: 5/10
Value for money: 6/10
Popping in to Ransoms Garden Centre? then you need to pop into Ransoms tea rooms for a cup of coffee and slice of cake. Gorgeous selection of cakes, although I am told they are not as good as they used to be. Nonetheless, the cakes are a feast for the eyes.
A great selection for vegans with a diverse selection of meals, snacks, puddings, cakes and cream teas. Like most successful tea rooms, it was busy, service was slow and the customer service very average. The all-day big breakfast, was not hot when it arrived. The scrambled egg and toast was stone cold. The sausages were over cooked, bordering on burnt, and full of grease. Not a hit by any means. Would only give the breakfast 2/10. Very poor. There were 9 of us in our party and the bill came to over 100 pounds. We had a varied selection of breakfasts, toasts, muffins etc., Surely one of the meals should have hit the mark.
Albeit, that I fully understand that when the tearoom is full, customer service and time can be lacking, there is no excuse for cold food from the kitchen. Clearly understaffed. More attention to the customer whilst waiting would have been an improvement. If this tearoom, was located in any other area, other than Ransoms, it would be struggling for business.
The delivery of food needs to be hotter and faster. The Customer Service Team are clearly under pressure, which is no excuse for poor manners. Get more Staff!!!